Please consider making a voluntary donation if you find these forums helpful. Thank you.
Home of the Kip Doctor!
REGISTER: In order to register for our forums please send an E mail to email@example.com stating what user name and password you would like. This is now required due to all the spambots that have been registering.
KeepItPrinting.com The "unofficial' and "unauthorized" KIP info site.
Posted: Mon Apr 12, 2010 11:57 am Post subject: Kip Printer Error 7
Kip 3100 giving an Error 7 on the LCD monitor. It will not print any internal reports/tests, copy, or print. I Googled the error and found a manual that has this listed as the problem: "Print Error 7 – Interface Board Not Fast Enough. The PC interface board is not the correct board for the print hardware, or the wrong drivers (Kfiles) have been loaded for the I/F board." Any thoughts or ideas on what I should try? Not sure what the KFiles are. Firmware version is K116 1.01. We have several of these boxes in the field and for the most part they have done well so I am not familiar with this problem. This machine is down, so any and all suggestions are appreciated.
Joined: 09 Feb 2007 Posts: 745 Location: Midwest
Posted: Mon Apr 12, 2010 1:11 pm Post subject:
I would try re-ghosting the controller before I tried troubleshooting anything specific.
Joined: 28 Oct 2008 Posts: 210 Location: World
Posted: Tue Apr 13, 2010 1:27 am Post subject:
First thing I would do before regosting, is open the controller and remove and reseat the interface card. I have seen them come loose from time to time.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum