Welcome to the KeepItPrinting.com forums! The doctor is IN.

          
                                                                                                      

Your business can be seen here! Prime spots available!
             

Please consider making a voluntary donation if you find these forums helpful. Thank you.
Home of the Kip Doctor!            REGISTER: In order to register for our forums please send an E mail to kiptech@earthlink.net stating what user                                                               name and password you would like. This is now required due to all the spambots that have been registering.
KeepItPrinting.com Forum Index KeepItPrinting.com
The "unofficial' and "unauthorized" KIP info site.


Kip Printer Error 7

 
Post new topic   Reply to topic    KeepItPrinting.com Forum Index -> KIP 3000 and 3100
View previous topic :: View next topic  
CobbIt
dreaming of medical school


Joined: 08 Jan 2010
Posts: 6

 PostPosted: Mon Apr 12, 2010 11:57 am    Post subject: Kip Printer Error 7 Reply with quote Back to top

Kip 3100 giving an Error 7 on the LCD monitor. It will not print any internal reports/tests, copy, or print. I Googled the error and found a manual that has this listed as the problem: "Print Error 7 Interface Board Not Fast Enough. The PC interface board is not the correct board for the print hardware, or the wrong drivers (Kfiles) have been loaded for the I/F board." Any thoughts or ideas on what I should try? Not sure what the KFiles are. Firmware version is K116 1.01. We have several of these boxes in the field and for the most part they have done well so I am not familiar with this problem. This machine is down, so any and all suggestions are appreciated.
 
View user's profile Send private message
phan6622
doctor


Joined: 09 Feb 2007
Posts: 725
Location: Midwest

 PostPosted: Mon Apr 12, 2010 1:11 pm    Post subject: Reply with quote Back to top

I would try re-ghosting the controller before I tried troubleshooting anything specific.
 
View user's profile Send private message
Brainz
resident


Joined: 28 Oct 2008
Posts: 210
Location: World

 PostPosted: Tue Apr 13, 2010 1:27 am    Post subject: Reply with quote Back to top

First thing I would do before regosting, is open the controller and remove and reseat the interface card. I have seen them come loose from time to time.
 
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    KeepItPrinting.com Forum Index -> KIP 3000 and 3100 All times are GMT - 3.5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum