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Posted: Mon Apr 12, 2010 11:57 am Post subject: Kip Printer Error 7
Kip 3100 giving an Error 7 on the LCD monitor. It will not print any internal reports/tests, copy, or print. I Googled the error and found a manual that has this listed as the problem: "Print Error 7 – Interface Board Not Fast Enough. The PC interface board is not the correct board for the print hardware, or the wrong drivers (Kfiles) have been loaded for the I/F board." Any thoughts or ideas on what I should try? Not sure what the KFiles are. Firmware version is K116 1.01. We have several of these boxes in the field and for the most part they have done well so I am not familiar with this problem. This machine is down, so any and all suggestions are appreciated.
Joined: 09 Feb 2007 Posts: 727 Location: Midwest
Posted: Mon Apr 12, 2010 1:11 pm Post subject:
I would try re-ghosting the controller before I tried troubleshooting anything specific.
Joined: 28 Oct 2008 Posts: 210 Location: World
Posted: Tue Apr 13, 2010 1:27 am Post subject:
First thing I would do before regosting, is open the controller and remove and reseat the interface card. I have seen them come loose from time to time.
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