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color keycodes wont stay

 
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tech2tech
doctor


Joined: 04 Mar 2005
Posts: 283

 PostPosted: Mon Mar 08, 2010 6:18 pm    Post subject: color keycodes wont stay Reply with quote Back to top

I have a kip3000 with color scanning but everytime the machine is turned off and back on the color scan is gone and the code has to be re-installed. I dont lose any of my other key codes.
 
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nick
medical school freshman


Joined: 14 Dec 2009
Posts: 11
Location: Every Where in World

 PostPosted: Mon Mar 29, 2010 2:09 pm    Post subject: Reply with quote Back to top

try to reload the IPS.
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tech2tech
doctor


Joined: 04 Mar 2005
Posts: 283

 PostPosted: Mon Mar 29, 2010 2:32 pm    Post subject: Reply with quote Back to top

That sounds like the Kip slogan "reinstall" Thanks for the input anyway.
 
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cjwilt
doctor


Joined: 24 Jan 2007
Posts: 1000

 PostPosted: Mon Mar 29, 2010 3:30 pm    Post subject: Reply with quote Back to top

Check the color chip installed on the circuit board on top of the scanner. Sometimes it gets a loose connection and will drop the codes.
 
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nick
medical school freshman


Joined: 14 Dec 2009
Posts: 11
Location: Every Where in World

 PostPosted: Sun Apr 04, 2010 2:45 am    Post subject: Reply with quote Back to top

Hello every one,
I've the same problem in a KIP 3100 at my customer, he use KIP 7 old version, but the problem was same, I upgrade old version to KIP 7.0.748-02, but problem remains same. Every time when machine restarts color codes gone…………, then I do some fingering with codes, I enter one other machine’s color key code to this machine, then a massage comes “ network, scan & PDF codes are okay”, then I enter original color key codes of that machine, & they are working fine till now. Its sounds illogical, but still works for me. Twisted Evil
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