medical school freshman
Joined: 22 Oct 2014
| Posted: Wed Jan 24, 2018 12:25 pm Post subject: 7100 J-106 even after sensors replaced
|Originally this customer had an issue with the paper jamming just before the fuser. Swapped TR/SP unit in case that was the cause.
I changed the separation sensor with one I had in stock, but it still jammed.
I ordered a new sensor in case the one I had was also bad, installed new sensor and started machine up, but it said offline and would not read the rolls or meter.
I ended up pulling the fuser again and found that the wires for the connector for the separation area were bad.
I took a connector from a diff. machine and butt spliced it to the wires of the machine that has the problem and then put it together and started it up.
All fine, no errors, printer online, all looks good, so I send a test print and it goes through fine, so I have them send a job and first page jams in the center again.
It seemed like it was catching in the center so I adjusted the thermostat up a bit and printed a whole job with no errors.
Got an email today that it is jamming again This happens with 30 inch paper and 24 goes through fine. (Did not test 36)
What am I missing?!