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3000 does not print entire file

 
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RLE
medical school freshman


Joined: 27 Oct 2006
Posts: 23

 PostPosted: Wed Aug 23, 2017 4:34 pm    Post subject: 3000 does not print entire file Reply with quote Back to top

Customer is using PrintNet, can not load the WPD or Request on their workstations.

On some multiple page PDF's it prints all pages on other multiple page PDF's it prints only one or two pages then stops printing.

Sometimes PrintNet shuts down (or loses connection with the workstation) when a multiple page PDF in submitted.
 
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slyman
doctor


Joined: 23 Apr 2008
Posts: 449
Location: Sherbrooke,Quebec

 PostPosted: Tue Aug 29, 2017 9:02 am    Post subject: Reply with quote Back to top

Try to update your pscript file. You can put one from 7.4 even if you have a 7.2 version inside.
 
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RLE
medical school freshman


Joined: 27 Oct 2006
Posts: 23

 PostPosted: Wed Oct 04, 2017 7:07 pm    Post subject: Reply with quote Back to top

Not sure how to go about updating the Postscript file.
 
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slyman
doctor


Joined: 23 Apr 2008
Posts: 449
Location: Sherbrooke,Quebec

 PostPosted: Fri Oct 06, 2017 5:00 pm    Post subject: Reply with quote Back to top

You can find the PScript file under the DS folder in 7.2 system and under the EXE folder in the 7.4 (in Windows part)

Just make a search of Pscript.exe and you will find it.

Also, you may want to check if "multithread PDF" (if I remember) in at "TRUE" of at "FALSE" in the Unattend.ini file. Try one or the other option. Make sure Unattend is turned off before making change in the Unattend.ini file.
 
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mark in vegas
doctor


Joined: 20 Oct 2010
Posts: 1708
Location: Las Vegas, NV

 PostPosted: Fri Oct 06, 2017 6:05 pm    Post subject: Reply with quote Back to top

Multithread PDF should be set to False
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Mark
RVN 68-69
“You can get more with a kind word and a gun than you can with a kind word.” Professor Erwin Corey
 
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