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HP T730 not cutting

 
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dlee
doctor


Joined: 07 Nov 2006
Posts: 1334
Location: E. Syracuse NY

 PostPosted: Mon May 15, 2017 4:36 pm    Post subject: HP T730 not cutting Reply with quote Back to top

Customer just called and said that at the end of a print he can hear the click and the cutter unit go across as if cutting but it is not cutting. No error messages. I'm not too proficient on the model. Could the blade just have fallen off? The Automatic Cutter is turned ON. Going to go there in the morning.
 
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dlee
doctor


Joined: 07 Nov 2006
Posts: 1334
Location: E. Syracuse NY

 PostPosted: Tue May 16, 2017 11:28 am    Post subject: Reply with quote Back to top

Cutter was jammed up due to a piece of paper stuck under it. Removed paper all is good.
 
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