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Kip 3100 No Analog Signal - Going to Sleep

 
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LouB
dreaming of medical school


Joined: 15 May 2012
Posts: 1

 PostPosted: Wed May 16, 2012 8:01 am    Post subject: Kip 3100 No Analog Signal - Going to Sleep Reply with quote Back to top

Just started yesterday. When starting our Kip 3100 we get. "No Signal" No Analog Signal" "Going to sleep" The built in display monitor doesn't display anything on the screen.

The little digital display under the front snap on cover says warming up then printer ready. But still nothing on the main display. The printer will not print. we are printing through the ip port. Printer is being shared through a
peer to peer setup. Printer is shared through a vista computer and others are using windows 7. All drivers up to date.

Is this a service call problem or is their a quick work around to fix this issue?
Any thoughts??
 
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cezwhat
resident


Joined: 24 Aug 2005
Posts: 218
Location: On the Prairie

 PostPosted: Wed May 16, 2012 11:02 am    Post subject: Reply with quote Back to top

Sounds like the IPS is not functioning properly. No quick fix for that.
 
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dlee
doctor


Joined: 07 Nov 2006
Posts: 1353
Location: E. Syracuse NY

 PostPosted: Wed May 16, 2012 11:58 am    Post subject: Reply with quote Back to top

Yes, I believe it is the IPS controller. Just like your workstation computer, when you shut down the computer and leave the monitor on, it'll say "No signal" or "No analog signal" because the monitor has lost communication with the computer/controller, therefore the monitor will be
"Going to Sleep". First thing I would do is take the cover off and see if the controller is powering on. If so, reconnect all the USB and VGA cables. You'll always get the message of "No signal" before the IPS starts when you boot up the printer because the monitor powers up before the controller. Once the controller boots up, the images will be shown on the screen. If there is no image even after waiting for a few minutes then somehow you've lost communication. If this doesn't fix it, then I would get a regular computer monitor and hook it up to the controller and see if it'll show up on that monitor.
 
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dlee
doctor


Joined: 07 Nov 2006
Posts: 1353
Location: E. Syracuse NY

 PostPosted: Wed May 16, 2012 12:02 pm    Post subject: Reply with quote Back to top

Ooops..just reread your post. YES, I would put in a service call..haha
 
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